The Customer Success team (CS) is responsible to help customers achieve their goals. From the time the sales department close a lead, we are in charge to implement SGeBIZ suite of solutions. We are to ensure customers are actively using our solutions to the fullest and the retention rates are high. The CS team also identifies, our top transacting customers to farm them and potentially get leads from them. We represent the voice of the customer and ensure all customers’ enquires are resolved and closed timely.


As we are launching the new e-collection/ e-payment solution, we are looking for a team member to join our Customer Success team as an Implementation Specialist with the full-time role


Expected skills and experience

Apply to join our team today! Send your resume to: [email protected]

Check out our other roles here